ck66y Privacy Policy

01 Introduction

ck66y is a trusted and secure online gaming platform in Bangladesh. We place the highest importance on the privacy of all our users. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it safe when you use ck66y's website, mobile platform, or related services ("Services").

This Privacy Policy should be read together with ck66y's Terms and Conditions. By using the Services, you are considered to have accepted the terms of this Privacy Policy. We reserve the right to change this Policy at any time and will notify you of any changes as far as reasonably possible.

This Policy applies only to individuals aged 21 or older. ck66y never collects or processes personal information from minors.

02 Information We Collect

ck66y collects various types of information from users, divided into two main categories:

2.1 Information You Provide Directly

When you create an account on ck66y, make a deposit or withdrawal, contact customer support, or use the Services, we may collect the following information:

• Full name and date of birth
• Email address
• Personal identification details (national ID or passport number)
• Bangladeshi mobile number (for verifying bKash, Nagad, and Rocket accounts)
• Payment-related information (transaction details, but not full bank card numbers)
• Residential address
• Occupation and source of income (as part of the KYC process)

2.2 Automatically Collected Information

When you use ck66y, our system automatically collects the following information:

• IP address and device information
• Browser type and version
• Operating system
• Login and logout times
• Game play history and betting activity
• Browsing data collected via cookies and similar tracking technologies
• Approximate location information

03 Purpose of Using Information

ck66y uses the information collected for the following legitimate purposes:

3.1 Service Operations

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing uninterrupted gaming services
• Managing bonus and promotion activities
• Providing 24/7 live chat support

3.2 Security and Compliance

• Identity verification (KYC) and age confirmation
• Preventing fraud, money laundering, and other illegal activities
• Implementing responsible gaming policies and risk management
• Complying with applicable laws and regulations

3.3 Service Improvement

• Improving the platform and user experience
• Creating a customized experience based on user preferences
• Identifying and resolving technical issues
• Managing new games and features

3.4 Communication

• Sending important account notifications
• Responding to support requests
• Sending promotional information with your consent

04 Data Storage and Security

ck66y uses the latest technology and methods to protect your personal information.

4.1 Technical Security

• All data transfers are protected by SSL (Secure Sockets Layer) encryption
• Stored data is protected with AES-256 encryption technology
• Firewalls and anti-intrusion systems are actively engaged in monitoring
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication is in place

4.2 Data Retention Period

Your personal information is retained for as long as your account remains active. Even after an account is closed, information may be retained for as long as necessary to meet legal obligations, resolve disputes, or serve legitimate business purposes. After that, information is securely deleted or anonymized.

05 Sharing Information with Third Parties

ck66y does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Relevant information may be shared with trusted partners such as payment processors (bKash, Nagad, Rocket, bank transfers), technology infrastructure providers, and gaming software providers. They may only use this information for the specific service they provide.

5.2 Legal Obligations

If ck66y is required to disclose information under a court order, a lawful request from a government authority, or applicable law, it is obligated to do so. In such cases, we will try to notify you as much as possible, unless prohibited by law.

5.3 Business Transfers

In the event of a business merger, acquisition, or sale of assets, user information may form part of the transferred assets. In that case, the new owner will be required to maintain protections consistent with this Policy.

06 Cookies Policy

ck66y's website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the quality of the service.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functions of the platform — login sessions, security verification, and so on.
• Performance Cookies: Help improve the service by analyzing how the site is used.
• Functional Cookies: Remember your preferences and settings (such as language selection).
• Marketing Cookies: Help display relevant information and offers with your consent.

6.2 Cookie Controls

You can control or reject cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

07 Your Rights

As a ck66y user, you have the following rights:

• Right of Access: The right to request a copy of the personal information we hold about you.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that data processing be restricted in certain cases.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to certain types of data processing.
• Right to Withdraw Consent: The right to withdraw previously given consent at any time.

To exercise these rights, please contact our support team. We will process your request within 30 business days.

08 International Data Transfers

As ck66y is an international platform, your information may be stored or processed on servers outside Bangladesh. For such transfers, we ensure that:

• The recipient country maintains adequate data protection standards.
• Appropriate contractual safeguards are in place.
• Data encryption and other security measures remain in effect.

09 Responsible Gaming and Privacy

ck66y monitors user gaming behavior as part of its responsible gaming policy. This monitoring is completely confidential and is used solely for the protection of the user. If signs of a problem are observed in a user's gaming behavior, we may take steps to offer assistance.

Information related to self-exclusion requests or setting gaming limits is kept with the strictest confidentiality and used only for its intended purpose.

10 Protection of Minors

ck66y provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors. If we suspect that a user is below the permitted age, we will immediately suspend their account and delete the associated information.

If a parent or guardian believes their child is using the ck66y platform in a harmful way, please contact our support team.

11 Policy Changes

ck66y reserves the right to change this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• A notice will be displayed on the website.
• A notification will be sent to your registered email.
• The "Last Updated" date at the top of the Policy will be changed.

If you continue to use the platform after any changes, you will be considered to have accepted the updated Policy.